These terms and conditions outline the position of both parties in the event that something should go amiss. Please read them to ensure your complete satisfaction with our service.

The following terms and conditions outline the agreement entered into by yourself (referred to as 'you', 'yourself') and us (referred to as 'Mary Gray Confections Limited', 'us', 'our'). These terms and conditions constitute the entire agreement between yourself and us and supersedes all prior representations, agreements, statements and understandings, whether verbal or in writing, relating to this website or the Service.

SHIPPING
On receipt of your order we will dispatch your order within 4 working days. We will notify you if, for some reason, we are unable to supply due to unavailability of the product or some other reason. Your credit card will not be charged until your order has been dispatched. All orders outside New Zealand will be sent by registered mail. We will not be held responsible for any delay or damage incurred after dispatch. On arrival, please check the package and notify us immediately if damaged so we can initiate a claim process with the carrier. Within New Zealand all product will be sent by courier.

CREDIT CARD PAYMENT - CURRENCY CONVERSION
All prices for products and services listed on this website are quoted in New Zealand Dollars (NZD). We have provided a currency converter in the checkout section for your convenience. The currency converter provides an indicative conversion based on the current exchange rate. It does not provide an exact conversion into your currency nor does it predict the exact amount that will be charged. If you pay by credit card, you will be charged according to the exchange rate at the time the transaction takes place.

CHEQUE PAYMENT
If you pay by cheque, you will be required to settle your account in New Zealand dollars. Cheques must be written in English and made payable to "Mary Gray Confections Limited". Cheques sent from locations outside New Zealand must be a bank cheque or money order for the full amount, including shipping, in New Zealand dollars.

CUSTOMS DUTIES AND TAXES
If you are an International Customer purchasing from outside New Zealand, taxes and customs clearance costs at the country of destination are your responsibility.

WARRANTIES and RETURN POLICY
All of our products come with a warranty on workmanship and materials. If you are not happy with your purchase for any reason, please return it to us with a brief note of explanation. We will replace or exchange the item or issue a refund. The goods must be in original condition and returned to us at your cost within 30 days from the date of purchase. Please note, shipment costs are non refundable.

ACCURACY
We have taken care to ensure that the content of this website is accurate and current. However, we accept no responsibility in cases where a genuine error has taken place either in the description of a product, its price or information relating to any other service that we provide. We reserve the right to refuse to sell you a product if there is a dispute relating to the attributes or price of a product.

PRIVACY POLICY
Please note that we collect and retain information about visitors to the site. If you purchase products from the site we will collect and retain personal information including your name, telephone number and address. We will not disclose this information to any individual or company other than those who require the information to process your order. You have the right under the Privacy Act 1993 to access any personal information held about you and to correct or delete such information from our database.

COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Mary Gray Confections Limited.

LICENSE AND SITE ACCESS
We grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Mary Gray Confections Limited so long as the link does not portray us or our products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any of our logos or other proprietary graphic or trademark as part of the link without express written permission.

SITE SECURITY
We are careful to protect your security by using "Secure Socket Layer" (SSL) encryption. SSL encrypts all ordering information, including your name, address and credit card details. Once we receive your order, your personal information is immediately isolated on a secure server. Where do not store your credit card details.

EXCLUSION/LIMITATION OF LIABILITY
We do not accept any responsibility whatsoever for any damage or harm arising from or in relation to this site and/or associated sites and/or associated stores and/or other services, including but not limited to damage or harm arising out of errors or omissions in the material contained on this site.

LINKS
Any links included in this site does not imply endorsement of the content of sites that we link to. We take no responsibility for any damage or harm arising from the inclusion of such links.

WEBSITE MODIFICATION
We may at our discretion, modify any of the material contained on this website, including these terms and conditions, without prior notice. Continued use or the placing of an order by the Customer after a notification is made constitutes acceptance by the Customer of the modifications.

SERVICE TERMINATION
We reserve the right, and have absolute discretion to, at any time and for any reason whatsoever, terminate all or part of any service supplied by us, with or without notice, effective immediately.

CONSUMER GUARANTEES ACT
If you are a New Zealand 'customer' as defined in the Consumer Guarantees Act 1993 then you are protected by the said Act. Nothing in these terms and conditions limits your rights under this Act.

FORCE MAJEURE
We shall be under no liability - to the Customer in respect of anything that, if not for this provision, would or might constitute a breach of this Agreement, where this arises out of circumstances beyond our control, including but not limited to acts of God; natural disasters; sabotage; accident; riot; shortage of supplies, equipment, materials; strikes and lockouts; civil commotion; computer hacking; or malicious damage.