Shipping & Returns

On receipt of your order and payment of goods ordered we will dispatch your order within 4 working days.
We will notify you if, for some reason, we are unable to supply due to unavailability of the product or some other reason.

Your credit card will not be charged until your order has been dispatched.

All orders outside New Zealand will be sent by registered mail. We will not be held responsible for any delay or damage incurred after dispatch. On arrival, please check the package and notify us immediately if damaged so we can initiate a claim process with the carrier.


Within New Zealand, all product will be sent by courier to a physical delivery address only (not PO box).